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by Dylan Bowen March 28, 2022 3 min read
A warranty is a promise from the seller that if there is a defective product it will be repaired or replaced within a certain time frame.
A mattress warranty is a brand’s assurance that its manufactured goods will be replaced, repaired, or refunded if any problems are identified with the mattresses manufacturing or workmanship. Most warranties are only valid to the initial purchaser of the mattress and cannot be assigned to a new owner. Every mattress manufacturer has its own terms and conditions of what their warranty covers. Each warranty has a different length, go from 5 years to a lifetime depending on the brand. Certain warranties are limited which means they only specific areas of a mattress such as coils or foam. However, some manufacturers provide a lifetime warranty, which lasts for the whole of the ownership of the mattress by the initial buyer.
There are several factors that can invalidate a mattress warranty which include selling or giving away your mattress, as the warranty only works for original buyer. The other facts that can invalidate a mattresses warranty includes:
The other factors that can invalidate the mattress warranty is if the mattress is being used on a rickety bed frame or slat setup, if the fixed cover has been separated, or if the mattress has been used the wrong way up, which will cause the soften side of the mattress to become ruined.
Most mattress warranties do not cover sagging, various brands are rather exact about what is enough sag to be protected by the warranty. The best way to check what the depth of the sagging in the mattress is to put a piece of string at on end of the mattress and then stretching it out to the other end. There will now be a line on top of the sag from where you can measure the dip that is in the mattress.
Majority of brands do not consist of bed bug invasions in their warranties, as this is not deemed a manufacturing fault.
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by Dylan Bowen August 12, 2022 2 min read
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