August 23, 2021 9 min read

Why Mattress Protector? How Mattress Warranties Work... 

 
What Is Mattress Protector? 
 
To understand why companies are so strict with warranties, you must understand the importance of the product in which you are investing in. In this case, we will be referring to the mattress and the mattress protectors. Mattress protectors are just as they sound, there are use to keep the mattress fresh and preserved. There are many types and styles that all do different things to protect your mattress in different situations. Let us take a deeper look into the importance of mattress protectors and how they tie in with warranties.  

 

Why Do We Need Mattress Protectors? 

 

Protectors help to keep away unwanted guest and problems from your mattress. Guests and problems like: 

  • Dust mites 
  • Mould  
  • Bed Bugs 
  • Smells  
  • Stains 
  • Wear and tear and more 

 

Were sure we are not alone when we say that sleep is very precious, so much so that we do not want anything to disrupt it, be it an old mattress or a smelly one. That is why people take the necessary step to use a mattress protector as prevention for the above. If you have young children, food/drink, a tendency to overheat, an old stained mattress, mattress protectors are perfect for you, as they will help to both prevent and cure your problems. Not only will they make you mattress look and be more usable and/or presentable, you are able to extend its longevity by a few more years, thus saving you an expensive decision in the future.  

To help you find the right type of mattress protector, we have compiled a small list of honourable mentions below: 

 

It is suggested that you have more than one mattress protector available for when one is being washed. That way if you have an unexpected accident, you can just replace it and not worry about whether it will dry in time. But how do you wash and dry a mattress protector? And when do know when to use them? 

 

 

Can You Clean Them? 

 

Have you ever tried to wash a mattress and found that there is a yellow stain forming, bubbles forming, its smelly, there are sweat marks or anything that you deem as undesirable and pass salvation? Much of this is due to what we are trying to remove, and the way in which we are doing it. The best way to keep your mattress from getting any further damage it to get a washable mattress protector to take the hits. This will make life much easier and bearable; your mattress will have a longer life, no smells, no stains, no dust mites, less likely to sag and lump up. If your mattress is past salvation and a mattress protector will not help it (if it sags in the different areas, is too soft, is lump, is too firm), we strongly recommend you find a new mattress. Do not worry, we have a blog on Which Mattress Is Best and for those of you who are experiencing back pain we have some advice on what to do as well. If you already know what you want, we sell amazing hybrid mattresses for unbeatable prices. Get yours today at FurnitureFul! 

To wash your mattress protector, you need to wash it at the recommended temperature (usually around 30 degrees) with a light detergent. Be sure to rinse and dry it thoroughly to ensure all the soap and water is gone. This stops the possibility of mould growing and smells forming. 

To wash your mattress, we recommend following these steps: 
 

STEP 1

 - Strip the bed and mattress of all bedding and covers and vacuum the mattress off. Wash the bedding on a high setting with a good, capable washing machine soap and leave it to dry thoroughly.  

It is important to note that this process will take more than 24 hours to be completed, so before you carry this out, be sure to have other sleeping arrangements.  

 

STEP 2 

– Once you have thoroughly vacuumed the bed (we recommend that you do so with the small nozzle on your vacuum for better results), it is now time to move to the next step.  

Sprinkle bicarbonate of soda on the entire mattress and be sure to cover the larger and deeper stains more to allow this to really work. Do not be afraid to use the whole box if you must. If your stain is new on the mattress, we recommend that you immediately deal with it by stripping the bedding and using a good detergent and water or by using a small amount of washing liquid to water and removing the stain.  

Leave the bicarbonate of soda for 24 hours on your bed to take full effect. If you can, leave the mattress by sunlight to really have the best results. The sun will help the to increase the intensity of the cleaning and give better results. If you do not have access to sunlight, do not worry as this will still work extremely well without it.  

 

STEP 3

 - Once the 24 hours is complete, look over the mattress and see if there are any signs of improvement, look in the areas you really wanted to tackle the most and ensure they are looking how you want by gently brushing the bicarbonate of soda slightly to the side. It is indeed how you want it to look, remove the bicarbonate of soda by vacuuming it off. Be sure to note that you need to remove all the bicarbonate of soda before you can move the next step. If you are not happy with the state of your mattress, leave the soda on the mattress a little longer to allow the process more time. 

 

STEP 4

 – After you have vacuumed all the soda off the mattress, and your bedding is dry and ready to be put back on, you can begin the last step. For this step you need a mattress protector – if you do not have one or are thinking of getting one, we strongly advise you do as they will make all the difference in keeping your mattress fresh and safe. For extra protection, you could use a mattress topper and a mattress protector, but if you do not have a mattress topper do not worry too much.  

Once you have applied the mattress protector, you can continue putting the remainder of the bedding back onto the mattress and bed. Repeat these steps every 2 months to take the best care you can of your mattress.  

 

You could also hire someone to clean it for you if you do not feel as though you can do it. Or buy a new one completely.  

All this is good to know but who are they for and is it wise for you to get one? 

 

 

Who Are They For?  

 

There are many kinds of variations of protectors for various situations and needs. For example, if you have children you will need to have one that is waterproof, easy to clean, washable and easy to put on and take off. Here are some more examples: 

 

  • Parents - As we previously stated, parents of younger children will really benefit from having a mattress protector for any potential accidents that could occur at any time. It is advised that if a parent purchases a protector, they go for a waterproof design as they are more well suited to the needs. Above we have linked and recommended a waterproof option. 

 

  • B&B and Hotels – Hygiene is of extreme importance when you are a business offering accommodation to others, that is why having mattress protector is a necessity. Washing numerous bedding a day begin to build up costs and is also very time consuming, particularly if you have a large quantity of people staying at once. You will need to have something keeping your mattress and beds safe and as fresh as possible, which is where mattress protectors come in. They can be removed and applied easily, washed, are comfortable, waterproof, breathable, affordable. The best option for these needs is the quilted mattress protector (make sure when choosing this option that it is waterproof). 

 

  • Home Use - You can use this for everyday basic use as well. Everyone needs to keep their mattress as protected as possible to avoid problems in the future. Therefore, we advise that you invest in one of these to give your mattress more longevity. There are protectors you can buy with extra comfort, temperature control (if you have mattress that does that as well like a latex or gel mattress then it might be better for you to explore this option). The options if you want it for everyday use are very vast as you can get whatever sounds best suited to you needs – be a standard cotton protector or a quilted luxury protector, it is all up to you.  

 

  • Packaging – Keeping a mattress fresh when distributing them is a vital aspect of the job. You need to ensure that you keep the product to the consumers standards for you to be successful. Hence the reason a protector of some sort of around the mattress always necessary. Here at FurnitureFul we pride ourselves on our ability to meet consumers standards and keep out products clean and fresh. We do this by ensuring that each mattress is covered an extra piece of wrapping around it when being packaged. Meaning that when you open the package you can rest assured that it will be in the best possible condition for your usage. It also links in with our 60 Night Trail policy.  

 

 

60 Night Trail Policy 

 

In a nutshell, once you purchase the mattress you are given 60 Nights to Trail it and test if you like it. In this period, we encourage you to sleep on the mattress and allow your body to adjust to the mattress – as trying new things always requires time for you to adapt. We are confident that you will the love the product regardless and will be incredibly happy with your purchase. Whilst you trial the mattress, we advise that you break the seal of the first layering around the mattress and break the second one and use a mattress protector or topper to avoid damage being done to mattress. We like to keep the mattress pristine and we hope you will look after them with your best care. We ask that you please use a mattress protector or mattress topper to keep the mattress in mint condition.  

We encourage you to trial the mattress for the full 60-night duration to ensure that you have given the mattress time to adjust and are 100% not happy with it. Should you want to return the mattress, you will need contact us 7 days after the trial period has ended and we will advise you on what to do from there. There is also a form available on our website for you fill out once you contact us.  

For the full information on our 60 Night Policy and to answer any queries please visit our website 

Warranty – Our 10 Year Warranty 

 

An example of some of what we do and do not cover: 

 Does Cover  Does Not Cover 
  • Spring unit failure 
  • Our mattresses are designed to work to their optimum level when paired with our bed frame. A mattress which fails having been used on a non-compatible base as described in the FAQs, or a bedstead where the gaps between the stats are greater than 75mm will not be protected under the terms of this warranty. 75 mm is the max size between slats recommended for use by the National Bed Federation (NBF). 
  • Side stitching coming apart 
  • Products which have not been maintained in accordance with washing and/or care instructions supplied 
  • Deterioration which is causes the mattress to have a visible indentation or sag greater than 2.5cm. as long as that indentation or sag has not resulted from use of an improper or unsupportive foundation as described in the FAQ.  
  • We've tested mattresses to support individual sleepers up to 20 stone/130 kg. We don't yet have any data on tests for sleepers above that weight, so we would not recommend this. 
  • Any physical flaw in the mattress that causes the foam material to split or crack, as long as the mattress has not been handled improperly. 
  • Comfort preference 
  • Concerning the mattress cover only, any manufacturing defect in the zipper assembly or the fabric of the mattress cover. As noted below, a defect relating to the mattress cover alone will not entitle you to a new mattress, just the cover itself. 
  • Use other than normal domestic use 

 

What Is a Warranty? 

 
A warranty is a written guarantee between a supplier and consumer regarding the condition and promised standard of the product in question. It is an agreement that entails the repair or replacement of a product should the shortcomings and problems meet the criteria of the agreements within a specified amount of time. 

  

How mattress warranties work? 

 

Mattress warranties will vary depending on where you shop, so we will use FurnitureFul as an example:  

At FurnitureFul, we are proud to say that we offer a 10-year warranty with our products. This permits you the right to coverage should something be wrong with manufacturing standard of the product. We have a clear criterion detailed on our website for you to know what is eligible and what is not. Some on those criteria can be found above, as you can see, we have specific and fair terms and conditions for your usage. Should you find yourself wanting to claim a warranty on your purchased product with us, we have form on our website and our customer services team to help and guide you through this process. We also have an incredibly detailed and explanatory brief on what the process could entail. Please find a piece of that explanation below: 

“If you believe there is a defect which is covered by this warranty, you should fill out this form to our customer support team. Our team will send you questions and photographs instructions which you are required to complete to open a warranty claim. Failure to answer or send photographs for the warranty claim may result in a delay or closing of your warranty case. Our production team may decide to have your mattress returned to us (we will cover the shipping and return costs that would incur) for further evaluation by us. Any evidence we receive regarding the potential warranty claim will be cross-examined and evaluated. When we have received the evidence that is required, we will decide at our sole, reasonable discretion if your claim is covered under the warranty.” FurnitureFul Warranty 

 

 

We hope you have found this blog useful and have a better understanding on Why Mattress Protectors? How Warranties Work... 

 

Aliyah Wiggins
Aliyah Wiggins


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