I have made 2 recent purchases from Livelusso and am delighted with the quality of the products and the service. I bought an Armchair which is perfect for the space we needed to fill. I also bought a 3 Seater velvet sofa which I adore. The delivery men where more helpful and attentive than I have ever know- polite, communicated about when they would be with me, packaging taken away. A great experience- thank you
Very happy with our purchase, sofa delivered really efficiently, quality of the material is beautiful. Will definitely recommend to friends and family
The updates were very clear and informative, and the delivery drivers called 20 mins before they delivered which was helpful. However I let one of the delivery drivers use my toilet thinking he would just pee like any decent human using a strangers toilet, instead he made my whole house smell, had to open the windows and he did not flush the toilet properly - I would have say no to using the toilet if i knew he would take a dump! So my home was not left in the same condition but the delivery was fine. So dont let them use the toilet
Hi Barbara, I apologise for the experience you've received. I've sent you a direct email which should be with you as we speak. Please reply to me on that so I can get your issue resolved as quickly as possible. Note I've also sent you a 10% voucher code as our way of saying sorry. We always strive to make sure everyone gets a 5 star experience so rest assured you're in safe hands. Speak soon, Tom