How do mattress warranties work in the US?

If you’re looking for a mattress, you may notice that most mattresses come with warranties. This warranty protects consumers from faulty products. It is important to seek out and understand the warranty terms and conditions before committing to purchasing it.

The length, terms, type, and coverage of a mattress warranty vary depending on the company you purchase your mattress from and whether the product is a mattress or not.

Consumers will want to consider what is covered and what is not covered under the warranty, to ease potential concerns regarding the purchase before they decide if they want to purchase or not.

There are also certain steps every customer should take to care for their mattress to avoid voiding their warranty such as preventing spills.

A warranty is put in place to safeguard the customer from defective products. When making a purchase, customers may assume the product will be fine but they cannot say that the product is fine for certain until they have evaluated it within the trial period given by the company. Warranties help individuals be protected from getting stuck with defective items.

Mattress warranties serve the same objective. A new mattress is a future investment, and a warranty protects the customer from purchasing products which have manufacturer faults. The warranty is in place to provide the customer with an alternative if the mattress is faulty.

There are diverse types of warranties - three types, which may cover all costs, returns, and repairs, but may also expect the customer to cover a percentage of the cost. Some warranties offer constant coverage throughout the length of the warranty period. However, there are some companies which put the economic responsibility of warranties upon the customer themselves.

So, what are the different warranties?

A prorated warranty is when customers are responsible for paying a certain amount of the costs of repair or replacement of the mattress. As the length of the ownership increases, the percentage the customer will pay for repairs will also, increase.

Another warranty is no prorated warranty, this is when customers are not responsible for the cost of replacement or repairs during the warranty. However, they may be responsible for the return shipping costs.

Combination warranty: This warranty type combines components of prorated and non-prorated warranties. Mattresses may be covered by non-prorated guarantees for the rest of the warranty period.

Although, the warranty depends on the company, so it is important to research the warranty coverage when shopping for your mattress. Most manufacturers include guarantee data on their website.

What is covered by a mattress warranty?

• Sagging
• Faulty workmanship
• What is not covered by a mattress warranty?
• Purposely damaging an item and saying it was accidental damage
• Natural wear and tear
• Sagging below the limit
• When does a mattress warranty become void?
• When the law tag has been removed which states “do not remove under penalty of law”
• Transferring ownership
• Customer misuse

To read more about mattress warranties visit: Mattress Warranties – Advice and Tips You Need to Know in 2022 (sleephelp.org).